THE STUDIO POLICIES

What to Bring:

Wear comfortable active wear that allows you to move freely. For hygiene and safety, socks are required during your session, and grip socks are available for purchase in the studio if needed. Don’t forget your water bottle, Pilates can be thirsty work!

 

Reservations:

Classes are by appointment only and are pre-paid at the time of booking. You can book your session via email using the “Book Now” button. New clients are kindly asked to arrive 10 minutes before their first session to complete client forms and settle in.

 

Cancellations:

To ensure the best experience for all clients, our classes have small group sizes. If you’re unable to attend, please provide at least 12 hours’ notice so we can offer your spot to someone else. Late cancellations or no-shows will incur the full session fee. To maintain the flow of the class, we kindly ask that you arrive no later than 10 minutes after the scheduled start time.

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Health & Safety:

Socks must be worn during your workout for hygiene and safety. Grip socks are available for purchase in the studio if you forget to bring a pair. Clients are required to clean their equipment after each session to help us maintain a clean and welcoming environment for everyone.

 

Packages:

All package passes are valid for six months from the date of purchase, are non-transferable, and are for individual use only.

 

Gift Vouchers:

Gift vouchers are valid for six months, are for individual use, and are non-transferable or redeemable for cash. Please treat your voucher like cash, as lost or stolen vouchers cannot be replaced.